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Chief Canine Training

Website Terms, Conditions, and Privacy Policy

Effective Date: June 01 2025

1. Introduction

Welcome to Chief Canine Training (“we,” “us,” or “our”). We provide dog training services and products to customers located in the United States and Canada specializing in Arizona.

By using our website, communicating with us by phone, text, or other channels, or purchasing our services, you agree to these Terms & Conditions and our Privacy Policy (collectively, the “Agreement”). If you do not agree, please do not use our services or website.

2. Acceptance of Terms

By accessing or using any of our services, including SMS communications, phone calls, or online tools, you acknowledge that you have read, understood, and agreed to these terms. You also represent that you are at least 18 years old or have legal capacity to consent.

3. Modifications to This Agreement

We may update these Terms & Conditions and Privacy Policy from time to time. Any changes will be effective when posted on this website with the updated “Effective Date.” Continued use of our services after changes means you accept the revised terms.

SECTION 1: TERMS & CONDITIONS

4. Use of Services

You agree to use our services only for lawful purposes and in accordance with applicable U.S. and Canadian laws. You may not use our communications systems to send unlawful, abusive, harassing, or fraudulent messages.

5. Text Messaging, Voice Calls, and Automated Systems

By providing your phone number, you consent to receive calls and text messages from Chief Canine Training and its representatives, which may include marketing messages, appointment reminders, service updates, and customer support notifications.

Messages may be sent using automated or AI-assisted systems. Message and data rates may apply depending on your carrier. You may opt out at any time by replying STOP to any text message or contacting us directly.

Your consent is not required as a condition of purchase.

6. Opt-Out and Do-Not-Call Policy

We maintain a Do-Not-Call and Do-Not-Text policy in compliance with the FTC, FCC, and Canadian Anti-Spam Legislation (CASL). If you wish to opt out of future marketing communications, reply STOP, email [email protected], or write to us at 1324 East Hale Street, Mesa 85203 Arizona.

Opt-out requests are honored promptly, typically within 10 business days. Transactional or service-related messages may still be sent where necessary.

7. Call and Text Recording

We may record or monitor calls and text message interactions for training, quality assurance, and analytics. By communicating with us, you consent to such recording and monitoring.

8. Third-Party Service Providers

We may use reputable third-party providers (such as communication platforms, SMS gateways, or scheduling tools) to facilitate calls, messages, or analytics. Examples include, but are not limited to, “third-party communications platforms.”

These providers act solely on our behalf and do not have permission to use or share your information for their own purposes. We do not sell, trade, or rent your personal data to third parties.

9. Third-Party Links

Our website may contain links to other websites or online services. We are not responsible for the content, security, or privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Intellectual Property

All materials on this website, including logos, text, images, and content, are owned or licensed by Chief Canine Training and are protected by copyright and trademark law. You may not reproduce or redistribute our materials without express written permission.

11. Limitation of Liability

Chief Canine Training is not liable for any indirect, incidental, or consequential damages arising from your use of our website, communications, or services. Our total liability shall not exceed the amount you paid to us for the service in question.

12. Consent to Electronic Communications

By providing your contact information or using our services, you consent to receive communications, disclosures, and notices electronically. These may include emails, text messages, or in-portal notifications, which satisfy any legal requirement for written communication.

SECTION 2: PRIVACY POLICY

13. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and service preferences
Communication history (text, call, and email)
Website analytics, cookies, and device data
Payment or transaction details (if applicable)

14. How We Use Your Information

We use collected data to:

Provide and manage services, appointments, and customer support
Send appointment reminders, updates, and promotional offers
Improve our website and communication systems
Conduct analytics, reporting, and performance tracking
Comply with legal and regulatory obligations

15. Cookies and Tracking

Our website uses cookies and similar technologies to improve performance and user experience. Cookies may track website traffic, preferences, and usage patterns. You may disable cookies in your browser settings, but doing so may affect functionality.

16. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and resolving disputes. Call and text recordings may be retained for training or auditing purposes for a limited period.

17. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure; use of our services is at your own risk.

18. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected]. If you are in Canada, you also have the right to withdraw consent for communications at any time under CASL.

19. Additional Rights for California and Canadian Users

If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request disclosure of how your information is used and shared, and to request deletion of your personal information.

If you reside in Canada, you have similar rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL). You may withdraw consent to receive electronic communications or request correction of your data at any time.

20. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have collected personal data from a child without verified parental consent, we will delete that information promptly.

21. Required Disclosures Under TCPA, FCC, and CASL

You consent to receive text messages and voice calls for the purposes of appointment reminders, service updates, marketing, and support.
Message and data rates may apply.
You may revoke consent at any time by replying STOP to texts or by contacting us directly.
You agree that automated systems may be used for delivery.
Your consent is not a condition of purchase.
Our messages are intended for U.S. and Canadian residents only.

SECTION 4: DO-NOT-CALL / OPT-OUT POLICY

22. Opt-Out Procedure

To opt out of text messages:

Reply STOP to any message you receive from us.

To opt out of calls:

We will add your number to our internal Do-Not-Call list within 10 business days.

SECTION 5: GOVERNING LAW AND CONTACT

23. Governing Law

These Terms are governed by the laws of the United States and the State of Arizona. Any disputes shall be resolved in the appropriate courts of Arizona.

24. Contact Information

If you have questions or concerns about these Terms or our Privacy Policy, contact us at:

Chief Canine Training

Email: [email protected]

Phone: 623-400-8004

Mailing Address: 1324 East Hale Street, Mesa 85203 Arizona

25. Severability and Entire Agreement

If any part of this Agreement is found invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect. This Agreement constitutes the entire understanding between you and Chief Canine Training concerning the subject matter herein and supersedes any prior communications.

26. Acknowledgment

By using our services or communicating with us by phone or text, you acknowledge that you have read, understood, and agree to all the terms set forth in this Agreement.

Train with Purpose.

Lead with Confidence.

SMS: By providing your phone number, you consent to receive text messages from Chief Canine Training for scheduling and service updates. Reply STOP to unsubscribe. Msg & data rates may apply.